FAQs
Do you ship internationally?
1
Absolutely! We ship worldwide. Simply provide your shipping address during checkout, and we'll ensure your order reaches you discreetly, no matter where you are.
How long does shipping take?
2
We strive to process and ship all orders as quickly as possible. Typically, orders ship within 5-7 business days after receiving & processing. Shipping times vary depending on service chosen (ground advantage is the slowest, priority mail is the quickest), while international orders may take slightly longer depending on customs and local postal services. The shipping method chosen is ONLY the transit time after the order has shipped, not the speed of shipping the order out from our facility.
DISCREET SHIPPING - YES, all orders are shipped very discreetly. We use plain boxes with no pictures or mention of what is inside your package. The return address is also masked to show “Warehouse"
Can I return or exchange an item?
3
Due to the intimate nature of our products, we cannot accept returns or exchanges for reasons other than manufacturing defects. However, if you encounter any issues with your order, please don't hesitate to contact our customer service team, and we'll do our best to assist you.
Do you products have any warranty?
4
No, our products do not have any warranties.